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For
pre-sales and technical support, e-mail: andyco@www.xingchenzy.net.cn.
(We are located in the Central Time Zone (CST)
in the middle of the USA.)
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Additional support
resources
Ensure that you have the latest version (See our downloads
page for downloading):
Instant Quote Professional
V7.50,
PC Reseller System V4.20.
We're continuously enhancing our programs, adding new features
and fixing old problems. It's possible that the problem that
you're having has already been fixed. Here's how to tell if
you're using the latest version of our software: Click the
"help" item in the menu bar at the top of the screen.
In the drop-down menu, click "about". You'll see
the version of the software that you're using.
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If you have trouble entering your new key, please use the right-click
Copy/Paste functions, for each of the 3 key fields, to avoid
typos. Also, the keys ARE case-sensitive ("ABC" is
not the same as "abc"), and extra space at the end
or incorrect case will cause the registration to fail. |
While
in our software, click Help, Contents and Index. Search for
a keyword that might assist in answering your question. |
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Many
times errors while starting the program can be solved by reinstalling
from the full version installation
file.
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